Frequently Asked Questions
Question: Do you provide legal advice?
Answer: No. MyEasy7.com is a Chapter 7 Bankruptcy Form Preparation Service. We do not provide legal advice and we should not be considered a substitute for a qualified bankruptcy attorney or lawfirm.
Question: Can MyEasy7.com be used to prepare Chapter 13 Bankruptcy documents?
Answer: No. MyEasy7.com is a strictly a Chapter 7 Bankruptcy forms processing service.
Question: Is MyEasy7.com for all Chapter 7 Bankruptcy cases?
Answer: No. MyEasy7.com is for the average Chapter 7 Bankruptcy situation where the majority of debt is unsecured debt (credit card).
Question: If I start the Qualification Process and do not qualify do I have to pay the $199.00?
Answer: No. The Qualification Process is free. You only pay if you qualify and you decide to purchase our forms processing service.
Question: What are the System Requirements?
Answer: We recommend high speed internet (no dial up) and the latest browser versions for Internet Explorer, Firefox, Safari, Opera, etc. You will need to have at least version 10 of Adobe's Flash player.
Question: How long does it take to complete the process if I decide to purchase your services?
Answer: On average, you should plan approximately 2-3 hours to complete the process. However, you can save your files and come back at a later date to complete. You will have up to ninety (90) days to complete the process.
Question: How long do you store my personal information?
Answer: We will store your information on our secured severs for not more than ninety (90) days.
Question: If I am planning on filing Chapter 7 Bankruptcy can I use my credit card to purchase your services.
Answer: No. If you use your personal credit card it may be considered fraud. Use a debit card or a family members credit card.
Question: Will a credit report be pulled?
Answer: Yes. However, you will not receive an actual credit report. We simply extract necessary data from the electronic report we receive from our credit reporting provider.
Question: What do I do after I complete the forms process?
Answer: You are required to attend credit counseling and you have to take your packet to the Court House.
Question: Is my information secure?
Answer: Yes. MyEasy7.com's servers have an SSL Certificate installed for secure encryption. Personal information is also encrypted in our database,
Question: What format will I receive my documents in?
Answer: Adobe PDF with password protection for additional security.
